Privacy Policy

1. Information We Collect

We collect personal information only when you voluntarily provide it. This may occur when you:

• Submit a contact or estimate request form on our website
• Call or email us directly
• Communicate with us about a project or service inquiry

The types of personal information we may collect include your name, phone number, email address, property address, and a description of your project or service need.

We also collect non-personal information automatically when you visit our website. This includes your IP address, browser type, device type, pages visited, time spent on pages, and the referring URL. This data is collected through standard web analytics tools (such as Vercel Analytics) and is used in aggregate form to understand how visitors use our site.

Our website may use cookies or similar tracking technologies to support analytics functions. You can disable cookies through your browser settings, though some site features may not work as intended if you do so.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your estimate requests and service inquiries
• To schedule on-site visits and consultations
• To communicate with you about your project
• To improve our website content and user experience based on aggregated analytics data

We do not sell, rent, or trade your personal information to any third party for marketing purposes.

3. How We Share Your Information

We do not share your personal information with third parties except in the following limited circumstances:

• Service providers: We use third-party tools to operate our website and process form submissions (including Tally, our form provider). These providers access your information only as needed to perform their functions and are not permitted to use it for any other purpose.
• Legal requirements: We may disclose your information if required to do so by law or in response to a valid legal request.
• Business transfers: If the business is sold or transferred, your information may be part of the transferred assets.

4. Data Retention

We retain personal information only as long as it is necessary for the purposes described in this policy or as required by applicable law. Contact and estimate inquiry records are generally retained for up to 3 years. You may request deletion of your information at any time by contacting us at the email address below.

5. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your information
• The right to opt out of certain data processing activities

To exercise any of these rights, please contact us using the information in the Contact section below.

6. Security

We take reasonable technical and organizational measures to protect the personal information you provide from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.

7. External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any external sites you visit.

8. Children's Privacy

Our website is not directed to children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. Continued use of our website after any changes constitutes your acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact us:

Tracy Concrete Company
20 E 11th St
Tracy, CA 95376
estimates@tracyconcretecontractor.com